Using Surveys to Sell More Online (BigCommerce.com)

http://www.bigcommerce.com – In this video BigCommerce co-founder Mitchell Harper discusses how using surveys to solicit regular feedback from your customers can help you sell more online. The basic concept involves using positive feedback (such as testimonials and the #1 reason why people chose to buy from you) from surveys in your marketing collateral and addressing any problems that are discovered by analyzing the results of the survey.

Duration : 0:5:47

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Technorati Tags: bigcommerce, customer feedback, ecommerce, ecommerce software, improve business, improve sales, increase sales, mitchell harper, online store, online surveys

5 Tips to Increase Your Online Sales Using Twitter (BigCommerce.com)

http://www.bigcommerce.com – In this video BigCommerce co-founder Mitchell Harper shares 5 simple tips you can use to increase your online sales using Twitter. The tips are: #1 – share useful content every day. #2 – Participate in conversations about your brand. #3 – Link to your Twitter profile from your contact page. #4 – Reuse and repurpose testimonials found on Twitter. #5 – Post coupons or special deals exclusively on Twitter.

Duration : 0:3:24

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Technorati Tags: bigcommerce, ecommerce, how to use, increase sales, mitchell harper, online shop, Selling online, tips, tricks, twitter