Using Surveys to Sell More Online (BigCommerce.com)

http://www.bigcommerce.com – In this video BigCommerce co-founder Mitchell Harper discusses how using surveys to solicit regular feedback from your customers can help you sell more online. The basic concept involves using positive feedback (such as testimonials and the #1 reason why people chose to buy from you) from surveys in your marketing collateral and addressing any problems that are discovered by analyzing the results of the survey.

Duration : 0:5:47

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